Frequently Asked Questions
Everything you need to know about furnishing your dream home.
What are your standard shipping and delivery times?
Most in-stock items are processed within 2-3 business days. Depending on your location, white-glove delivery typically takes 7-14 business days, while smaller parcel items arrive within 3-5 business days.
Do you offer assembly services for large furniture pieces?
Yes, we offer professional White Glove Delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in original condition. Please note that custom-made or special-order upholstery may be subject to a restocking fee or may be final sale.
Do your products come with a manufacturer warranty?
All Brands Furniture partners with reputable manufacturers who provide limited warranties against structural defects. Standard coverage typically ranges from 1 to 5 years depending on the brand and material.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We provide up to five complimentary fabric swatches to help you match colors and textures to your home's lighting and existing decor.
Do you offer financing options for larger purchases?
We provide flexible financing through partners like Affirm and Klarna, allowing you to split your purchase into manageable monthly payments at competitive interest rates.